I had a lovely stay at Nh Wien City, enjoying the spacious and clean room that came with nice amenities. The location was very convenient for exploring Vienna, just a short walk from the city center. However, I did notice some disturbances outside the hotel late at night, which was a bit concerning. Overall, it was a pleasant experience.
Rooms
8.0
My room was impressively spacious and bright, with a separate sitting area that made it comfortable for relaxation. The cleanliness really stood out, but there wasn't enough lighting in the evening, which I found a bit lacking.
Service
9.0
The staff was always friendly and helpful, particularly a staff member named Ms. Mohammadi, who made my breakfast experience very enjoyable. I appreciated the personalized attention I received during my stay.
Location
8.0
The hotel is situated in a quiet area, yet it was just a 10-minute walk from the inner city with shopping and restaurants nearby. That made it really easy for me to explore the city, although I did notice some questionable situations late at night.
Dining
7.0
Breakfast wasn't included in my rate, but the nearby grocery stores and a bakery made it easy to enjoy some nice meals. I did find the dining options a bit on the expensive side, but the variety was decent.
Facilities
7.0
I appreciated the in-room amenities like the mini fridge, which came in handy for storing breakfast items. However, I did find the microwave to be a bit outdated and not very effective.
Grace
United Kingdom,
January
2025
6.4/10
I had a pleasant stay at NH Wien City, where my spacious room provided a comfortable retreat after a busy day exploring Vienna. The location is fantastic, right above the metro and close to shops and dining options. However, I did notice some issues with cleanliness in the bathroom area, which slightly detracted from the experience. Overall, it offered great value for my trip. 😊
Rooms
8.0
My room was spacious and clean, with a comfortable layout, though I noticed some areas could use better attention to cleanliness.
Service
10.0
The staff were incredibly friendly and helpful, with 24/7 availability which made my stay even more enjoyable.
Location
10.0
The hotel's location was superb, making it easy to reach city attractions and surrounded by plenty of shops and restaurants.
Dining
8.0
Breakfast offered a nice variety of options, though I only sampled it a couple of times as I wanted to try local spots.
Facilities
7.0
The amenities were decent, with effective climate control and free WiFi, but the bathroom cleanliness could use improvement.
Elijah
United Kingdom,
December
2024
5.6/10
My stay at Nh Wien City was enjoyable overall. The spacious family room was a highlight, providing ample space for us to relax. The location was fantastic, just steps from the metro, making it easy to explore Vienna. However, I did experience some issues with the Wi-Fi… it was quite poor. Additionally, the breakfast, while high quality, felt a bit overpriced at 20 euros plus tax.
Rooms
8.0
I was pleased with the large family room, which had separate areas for sleeping and lounging. The cleanliness of the room was commendable, and it had all the necessary amenities for a family.
Service
7.0
The front desk staff were incredibly polite and eager to assist, which made my experience more enjoyable. However, I encountered a miscommunication regarding breakfast cancellation that was frustrating.
Location
8.0
The location was excellent. Being right on top of a subway station made getting around Vienna a breeze. Plus, there were plenty of restaurants nearby to enjoy.
Dining
7.0
The breakfast offered a great variety and high quality, which set a positive tone for the day. Although I found it a bit pricey, the food was satisfying.
Facilities
7.0
The hotel was clean and provided necessary facilities like free Wi-Fi and helpful services. However, the Wi-Fi connectivity was disappointing during my stay.
Rowan
United Kingdom,
November
2024
5.2/10
My stay at NH Wien City had its ups and downs. The staff were warm and really attentive, making me feel cared for during my visit. However, the room I had felt a bit dated and could use better maintenance. Still, the location was fantastic, making it easy to explore Vienna.
Rooms
7.0
My room was spacious with a comfortable bed, but I found it a bit old and not as clean as I hoped. The decor needed some updating, and I noticed the floor wasn't in the best shape.
Service
9.0
The staff, especially Tomas, were super friendly and really went out of their way to help me with any issues. Their attentiveness definitely added to my experience.
Location
10.0
The hotel is on a shopping street and super close to the U-bahn station, making it perfect for exploring Vienna easily. I loved how accessible everything was.
Dining
9.0
Breakfast was a highlight with an awesome variety of options. Everything from eggs to pastries was tasty and a great start to my day!
Facilities
6.0
While the facilities were decent, I expected a bit more in terms of modern amenities. Some areas felt a bit neglected, which was disappointing.
Connor
United Kingdom,
October
2024
7.0/10
I had a decent stay at NH Wien City, with excellent staff and a prime location that made exploring the city a breeze. However, I faced issues with my room feeling overheated and the design made the space feel dated. Overall, while the location and service were highlights, the room comfort left something to be desired.
Rooms
6.0
The room had an old-school vibe and felt a bit cramped with beds too close together. I struggled with the heat, even with the thermostat turned down to off. Plus, the wall-mounted bedside tables were positioned awkwardly, which made it easy to bump my head.
Service
8.0
The staff were super friendly and responsive, especially at the reception. They really went out of their way to assist me during my stay, making me feel valued and cared for.
Location
8.0
The location is awesome! It's just a short walk to the city center, or a few stops on the metro. I loved having plenty of shops and places to eat nearby, but I did have a hard time initially finding the hotel entrance.
Dining
7.0
Breakfast was quite a spread, offering various options from eggs to pastries. However, I think it was a bit pricey for what was offered. Some items were tasty, but overall, I felt I could find better breakfast spots around the area.
Facilities
6.0
While the facilities included essentials like WiFi and laundry services, I noticed the lack of a comfortable seating area in my room, which detracted from the overall experience.